Privacy Policy

1. Introduction

TheValua ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property valuation management system. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you register on the application, including:

• Name and contact information (email address, phone number)
• Professional credentials and organization details
• User account credentials
• Property and valuation data you enter into the system

2.2 Automatically Collected Information

When you access the application, we automatically collect certain information:

• Browser type and version
• IP address and device information
• Usage data and session information
• GPS coordinates for property inspections (when authorized)

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our valuation services
• Process and manage property valuations
• Improve and personalize user experience
• Communicate with you about updates and services
• Generate reports and analytics
• Ensure security and prevent fraud
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our application and store certain information. Types of cookies we use:

• Essential Cookies: Required for authentication and security
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use the application

You can control cookie preferences through your browser settings, though disabling certain cookies may limit functionality.

5. Third-Party Services

We use the following third-party services that may collect information:

• Google Maps API: For property location mapping and GPS services
• Cloudinary: For secure image storage and management
• Supabase: For cadastre parcel data

These services have their own privacy policies governing the use of your information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission, secure authentication, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Valuation records may be retained for statutory periods as required by regulatory authorities.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access and obtain a copy of your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: